Description
There are few things that can make us feel more respected and valued than being carefully listened to. Because socialization tends to be one of the best benefits of most activity programs, you can enhance satisfaction by being an attentive listener in all your activity programs. When we want to understand how to increase participation in our programming, giving older adults the chance to say what they want to say – and listening – is absolutely vital. It’s also important to:
- Pay attention to the environment
- Issue invitations
- Give participants a job
This course has been pre-approved by the NCCAP.
2 CEUs
